Frequently Asked Questions
How do I contact customer service? +
For customer service inquiries, please email firstname.lastname@example.org or submit a contact request form through the Contact Us page. We currently do not offer phone support.
What is your return policy? +
We do not accept returns.
I just subscribed! Which box will I receive? +
You will receive the box featured for the month you activated your subscription.
What if one of my products arrives broken? +
If one of your products arrives broken due to shipping, please email customer service at email@example.com or submit a contact request form through the Contact Us page
When will my order ship? +
Please allow 7-14 days after your payment has been processed for your order to ship. Tracking information will be provided via email.
Do you offer international shipping? +
We do not offer international shipping at this time. Please check back in the future!
How can I cancel my subscription? +
We are sad to see you go! You can cancel your subscription at any time through your account page.
When will I be charged for my subscription renewal?
Your subscription renewal will be charged every month from the day you sign up.